Terms of Use

1. Acceptance of Terms

By downloading, installing, or using the Glia app ("App"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree, do not use the App.

For users under 18: If you are under 18, we encourage you to discuss using Glia with a parent or guardian. If you are under 13, a parent or guardian must create your account and agree to these Terms on your behalf.

2. Description of Service

Glia is an AI-powered memory and narrative app. It helps you:

• Capture moments, memories, and reflections through text, voice, and photos
• Build a living narrative of your life across people, places, and time
• Receive AI-generated stories and insights drawn from your personal history
• Share memories and stories with the people who are part of them

3. User Accounts and Eligibility

3.1 Account Creation

To use the App, you must create an account with accurate and complete information.

3.2 Age Requirements

• Users aged 13 or older can create an account and provide their own consent under UK GDPR
• Users under 13 must have a parent or guardian create the account and provide consent on their behalf
• Users aged 13–17 are encouraged to discuss their use of the App with a parent or guardian

3.3 Account Security

You are responsible for maintaining the security of your account credentials and for all activity under your account.

4. Acceptable Use

You agree to use the App only for lawful purposes and in accordance with these Terms. You may not:

• Use the App for any unlawful or prohibited activities
• Attempt to reverse engineer, hack, or compromise the App's security
• Upload or share content that is harmful, offensive, or violates others' rights
• Use the App to harass, abuse, or harm others
• Attempt to gain unauthorised access to other users' accounts or data
• Share content that includes personal information about others without their knowledge or consent

5. Content and Intellectual Property

5.1 Your Content

You retain ownership of all content you create in Glia — your memories, moments, reflections, photos, and conversations. By using the App, you grant Glia HQ Ltd a licence to store and process your content solely to provide the service to you.

You represent that you have the right to share any content you upload, including any references to other people.

5.2 AI-Generated Content

Glia uses AI to generate stories, reflections, and insights from your personal content. These are created specifically for you. You should use your own judgement when acting on AI-generated content, and verify important information from other sources where relevant.

5.3 Our Intellectual Property

The App — including its design, features, algorithms, and underlying technology — is owned by Glia HQ Ltd and protected by intellectual property laws.

6. Privacy and Data Use

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points:

• We collect data necessary to provide and improve Glia's memory and narrative features
• AI processing involves analysing your memories, conversations, and patterns to generate personalised content
• We implement appropriate security measures to protect your data
• We do not sell your personal data to third parties

7. Subscription and Payment

7.1 Free Access

Glia is currently free to use. Some features may in future require a paid subscription.

7.2 Future Subscription

If and when paid tiers are introduced, we will notify you in advance and give you the choice to subscribe or continue on the free tier.

8. Termination

8.1 Your Right to Terminate

You may stop using the App at any time and delete it from your device. You can also delete your account and all associated data through the App or by contacting us.

8.2 Our Right to Terminate

We may suspend or terminate your access to the App if you violate these Terms or for operational reasons, with reasonable notice where possible.

8.3 Effect of Termination

Upon termination, your right to use the App ends. Data retention following termination is handled in accordance with our Privacy Policy.

9. Disclaimers and Limitation of Liability

9.1 Nature of the Service

Glia is a personal memory and narrative tool. It is not a substitute for professional advice — medical, psychological, legal, or otherwise. AI-generated content is personal and reflective in nature and should not be relied upon as the sole basis for significant decisions.

9.2 Limitation of Liability

To the maximum extent permitted by UK law, Glia HQ Ltd's total liability to you for any claims arising from your use of the App shall not exceed the amount you have paid us in the 12 months preceding the claim.

We exclude liability for:

• Loss of profits, business, contracts, revenues, or anticipated savings
• Loss or corruption of data or information
• Any special, indirect, consequential, or punitive damages
• Any damages arising from third-party content or services

Important: If you are a UK consumer, nothing in these Terms affects your statutory rights under UK consumer protection law, including your rights under the Consumer Rights Act 2015.

10. Third-Party Services

Glia integrates with third-party AI services (currently Anthropic and Google) to generate content. We are not responsible for the independent practices or terms of these providers, though we ensure they meet our data protection standards.

11. Updates and Changes

11.1 App Updates

We may release updates to the App from time to time. Continued use of updated versions constitutes acceptance of any revised Terms.

11.2 Terms Updates

We may modify these Terms at any time. We will notify you of material changes through the App or by email before they take effect.

12. Governing Law and Disputes

12.1 Governing Law

These Terms are governed by the laws of England and Wales.

12.2 Jurisdiction

• UK consumers: Disputes will be resolved through UK courts, and UK consumer protection laws apply.
• Business users and non-UK users: Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

12.3 Consumer Rights

If you are a UK consumer, you have additional rights that cannot be excluded by these Terms, including rights under the Consumer Rights Act 2015, protection against unfair contract terms, and the right to cancel in certain circumstances.

13. Miscellaneous

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Glia HQ Ltd regarding the App.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

13.3 Assignment

We may assign these Terms or any rights under them without your consent. You may not assign these Terms without our written consent.

14. Contact

For questions about these Terms or the App:

Glia HQ Ltd
Email: [email protected]
Website: gliahq.com